I use to have nothing but poor experiences at BMW of Fairfax, but ever since they opened their new Service Center, which by the way looks amazing, I have had excellent service each and every time I've been there.

I recently took in my 135i this afternoon to perform some recall work as well as update the car's software (started getting long cranks in the morning so it's looking like the fuel pump is on its way out). My appointment was at 2pm but I got there early around 1:15 and was greeted by a Service Adviser who took care of me right away and got me in a loaner. I was out before 2pm in a 328xi Wagon with iDrive, which I must say is a pretty impressive car. First time using the iDrive and I'm hitting myself for not ordering it with my car!

I still had about 1,200 miles left before my next scheduled maintenance, but they offered to do the service this time as well!

If you're looking for a place to get your new BMW serviced, BMW of Fairfax is great and I definitely recommend them.

Looking forward to picking up my car up Monday.