I am hoping someone can help. At the end of 2005, I had my BMW 323i transported from Florida to California. When the car arrived, the steering was off center. I took it to the local BMW dealership. As it turns out, the the tie rods were BENT. The service advisor showed the marks where the chain was tied and caused the tie rod to bend.
I have sent a claim to the transport company and filed a complaint with the Better Business Bureau. To this day they claim they did nothing wrong. They quoted the contract that said that they are not responsible for a tie down that breaks. Great excuse but it does not apply here.
I am now at a point of taking them to small claims court. I was wondering if anyone out there has been in this situation and what they did to get compensated. Also, since I am looking to take them to court, does anyone know what the procedure is to properly transport a car? I will need to prove there was neglect by the company and they caused the damage.
I appreciate any help on this.
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