Hello all. I am writing to determine if there is a public report or another resource that provides detailed information on service center quality at BMW dealerships.
I drive a CPO 2003 e39 with an extended full maintenance warranty, and I am rapidly approaching my next service inspection. I took my car to BMW of Towson to replace a heat shield several months ago...I had no issues with the work other than they gave me a gas guzzling Cadillac DTS for the day. I commute from Baltimore City to the District of Columbia daily to attend graduate school (last semester, 2nd year Howard MBA).
I bought the car at VOB. However, they are not located along my commute. I guess my choices are Towson, Russel or Tischer. Any recommendations or comments? Thanks.
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