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  1. Great outcome! Thanks for sharing your story...

    Great outcome! Thanks for sharing your story because it does help many others who may be experiencing something similar. I'm glad that BMW of Rockville was able to assist.
  2. Did you speak to the service manager or general...

    Did you speak to the service manager or general manager about any of this?

    Hopefully you still have the receipts from each visit so you can explain to them that they didn't diagnose the problem...
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