Thoughts on BMW of Sterling for Service?
I've read through the BMW of Fairfax threads but haven't seen any feedback for BMW of Sterling. Just got my ///M Roadster in July and it's under BMW warranty & maintenance until March 2014. Since I live in Loudoun County, I would love to hear about your experiences at BMW of Sterling.
Thanks much!
russ
BMW Sterling - Not for Me
Arrived without appointment in the afternoon wanting to leave my car....for days if need be...for minor service. Took 45 minutes to make that happen. Tried to call and find out if car was ready - took three tries to get a human after leaving several messages. Pick up was not fun - another 30-40 minutes to complete checkout, and another 20 because they could not find my car in the lot. Just way too hard.