Two comments on shops. First Auto Advantage is now "Advantage Certified" and I have recently had several excellent experiences with them. I can go into more detail if anyone likes, but I would recommend them based on my experience.Originally Posted by SharkD
The second comment is actually a question (and the reason I went to Advantage). Briefly, I went to a local independent who advertises in db and who was recommended by another NCC member. I had an *awful* experience with them, including bad advice, incomplete jobs, lack of knowledge about my car ('98 540i), "fixes" that caused other problems, and difficulty in getting warranty work done. I ended up going to Advantage and they were very straightforward, honest (including inviting me into the shop to see particular problems myself), reasonably priced, and they actually fixed all the problems (and found obvious others that the first shop missed).
So, here is my question. Do I leave it alone and attribute my bad experience to luck? To me? Or do I let other NCC members know about it? I wouldn't want others to have the same bad (and expensive) experience I had but recognize that I am an n=1 of my interaction may not be representative of how this shop does business.
Thoughts?
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